Department of Veterans Affairs: Veterans Panel

Every year the Department of Veterans Affairs holds leadership conferences to discuss successes and challenges; and to help prepare for the year ahead.

In 2016 the Veterans Experience Office was asked to participate in presenting the VEO mission and work, to conduct HCD workshops, and to design and moderate a Veterans Panel. Over 800 leaders from across VA attended the Leesburg, VA conference. I was charged with creating and managing the Veterans panel:

  • Recruiting a breadth of Veterans with varied backgrounds and experiences
  • Crafting the framework 
  • Creating a question set
  • Coaching in preparation for the panel
  • Moderating the live panel
  • Creating materials for others in VA to replicate the model

 

Department of Veterans Affairs: Measuring Experience

SFMOMA Rauschenberg Research Project